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Last updated 1 August 2026

Refund Policy

Pak Job MCQs is free to use at the moment, so there is nothing to charge for and nothing to refund. This policy sets out how refunds will work for any paid plan we introduce in future, so the position is clear in advance.

1. Current position

All content and features on Pak Job MCQs are currently provided free of charge. We are not taking payments for access, which means no refund can arise. If you believe you have been charged by anyone claiming to represent us, contact us immediately at prep.pakjobmcqs@gmail.com.

2. When paid plans are introduced

We expect to introduce a paid Pro plan in future. When we do, the terms below will apply to purchases made through our official channels, alongside our Terms of Service.

3. Nature of the product

A subscription grants immediate access to digital content. Because access is granted at once and content cannot be returned, subscriptions are treated as consumed from the moment access begins, subject to the cooling-off window below.

4. Cooling-off window

If you purchase a subscription and are not satisfied, you may request a full refund within seven (7) days of purchase, provided your usage during that period has been minimal — broadly, that you have not consumed a substantial portion of the paid content. We will apply this reasonably and in good faith rather than looking for reasons to refuse.

5. When a refund will be granted

  • A duplicate charge, or a charge taken more than once for the same subscription period.
  • A charge taken after you cancelled, where the cancellation was properly recorded.
  • A technical fault on our side that prevented you from accessing the paid features for a significant period, and which we could not resolve.
  • A payment you did not authorise, once verified.
  • A request made within the cooling-off window described above.

6. When a refund will not usually be granted

  • You changed your mind after substantially using the paid content.
  • You did not use the subscription during its term.
  • You did not pass, qualify for or get selected in an examination. We do not guarantee outcomes.
  • Your account was suspended or terminated for breaching our Terms of Service.
  • The request is made after the subscription period has ended.
  • Problems caused by your own device, browser or internet connection.

7. How to request a refund

Email prep.pakjobmcqs@gmail.com from the address linked to your account, or message us on WhatsApp at +92 304 5932645, including:

  • The phone number or email on your account.
  • The date of the payment and the amount.
  • The payment reference or transaction identifier.
  • A short explanation of why you are requesting a refund.

8. Processing time

We aim to review refund requests within seven (7) working days. Approved refunds are returned through the original payment method where possible. The time it takes to appear depends on your bank or payment provider and is usually a further seven to fourteen working days.

9. Cancellation

You may cancel a subscription at any time. Cancellation stops future billing and takes effect at the end of the period you have already paid for. You keep access until then. Cancelling does not by itself entitle you to a refund of the current period.

10. Chargebacks

If you have a problem with a payment, please contact us before raising a chargeback with your bank. Chargebacks are slow and expensive for both sides, and we would rather resolve it directly. Accounts subject to a chargeback may be suspended pending resolution.

11. Changes to this policy

We may update this policy, particularly as paid plans are introduced. The version in force at the time of your purchase is the one that applies to that purchase.

12. Contact

For any billing question: prep.pakjobmcqs@gmail.com, or WhatsApp +92 304 5932645. See also our contact page.

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